Shipping Policy
Last updated: April 15, 2026
đĻ Shipping Policy
Welcome to Luxalio
Below you will find information about our shipping policy, delivery times, shipping costs, and other important details regarding the delivery of your order.
Delivery Areas
We currently ship within Germany, France, and the Netherlands as standard. For other countries, contact us at support@luxalios.com.
Delivery Time
Delivery usually takes 2 to 7 business days within Germany, France, and the Netherlands. Personalized items may take longer.
Shipping Providers
We work with trusted carriers such as DHL, Hermes, and DPD. Tracking information is provided when available.
Order Tracking
Once shipped, you will receive an email with a tracking link to monitor your order in real time.
Local Pickup
Self-collection is not available. We only deliver via shipping carriers.
Transport Damage
Please check your package upon arrival. If damaged, contact us immediately at support@luxalios.com.
Shipping Support
For any questions about shipping or your order, contact us anytime at support@luxalios.com.
Contact Information
Email: support@luxalios.com
Address: 5 Elmfield Avenue, Sheffield S5 7TE, United Kingdom
No shipping is carried out on Sundays or public holidays.